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RETURNS
Oooops Now what do I do?
Satisfying our customers is a business philosophy that we respect, practice, and emphasize in our business.

Need to Return a product?

To return a product at CUTTING EDGE KART SHOP, you'll need to request a Return Merchandise Authorization (RMA) number. This can be done by contacting our service department, or by telephone. NO returns of any type will be accepted without an RMA.

To request an RMA:
By phone:
813-493-1450
Monday - Friday: 8 a.m. - 5 p.m. EST
Saturday: 8 a.m. - 5 p.m. EST


We'll need the following information to authorize your return:
- Customer name
- Invoice number
- Item serial number(s)
- Nature of the problem

In general, CUTTING EDGE KART SHOP accepts returns on merchandise from select manufacturers within 30 days. However, CUTTING EDGE KART SHOP reserves the right to authorize product returns beyond 30 days from the invoice date. IF the product is accepted after 30 days, credit will be issued toward one of the following:

 

  • FUTURE PRODUCT PURCHASES

  • A FULL CASH REFUND
  • ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON RETURNED ITEMS. Customers are responsible for all shipping charges back to CUTTING EDGE KART SHOP on returned items.  
  • SEND YOUR RETURN VIA COURIER TO THE ADDRESS BELOW:
    • Cutting Edge Kart Shop
      18522 Sunward Lake Place
      Lutz, Florida  33549

Returns within 30 days from invoice date can be for exchange, replacement refund or credit at CUTTING EDGE KART SHOP discretion. Please be aware that specific manufacturers have more restrictive return policies.

 

 
 
       

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