Satisfying our customers is a business philosophy
that we respect, practice, and emphasize in our business.
Need to Return a product?
To return a product at
CUTTING EDGE KART SHOP, you'll need to request a Return Merchandise
Authorization (RMA) number. This can be done by contacting our
service department,
or by telephone. NO returns of any type will be accepted without
an RMA.
To request an RMA:
By phone: 813-493-1450
Monday - Friday: 8 a.m. -
5 p.m. EST
Saturday: 8 a.m. - 5 p.m.
EST
We'll need the following information to authorize your
return:
- Customer name
- Invoice number
- Item serial number(s)
- Nature of the problem
In general,
CUTTING EDGE KART SHOP
accepts returns on merchandise from select manufacturers within
30
days. However,
CUTTING EDGE KART SHOP
reserves the right to authorize product returns
beyond 30 days from the invoice date. IF the product is accepted
after 30 days, credit will be issued toward one of the
following:
-
FUTURE PRODUCT PURCHASES
-
A FULL CASH REFUND
-
ORIGINAL SHIPPING CHARGES ARE NOT REFUNDED ON
RETURNED ITEMS. Customers
are responsible for all shipping charges back to
CUTTING EDGE KART SHOP
on returned items.
- SEND YOUR RETURN VIA COURIER TO THE
ADDRESS BELOW:
- Cutting Edge Kart Shop
18522 Sunward Lake Place
Lutz, Florida 33549
Returns within 30 days from invoice date can be
for exchange, replacement refund or credit at
CUTTING EDGE KART SHOP
discretion. Please be aware that specific manufacturers have
more restrictive return policies.
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